Support

GENERAL QUESTION

For which amazon marketplace do you offer services ?

We offer services for North America ,Europe ,Australia and UAE.

Do your services cover A to Z selling process on amazon ?

Yes, we offer amazon selling services from scratch. From account creation, product research, sourcing, launching, sponsored ads(PPC), account management.

Do you provide the tools and equipment needed to do the work?

Our competitive edge is our trained staff that has been well equipped with industry knowledge as well as e-commerce experience and we have provided all the necessary facilities to have more productive work for our clients.

*Physical office
*Systems with high-end speed internet.
*Communication medians (Skype, what’s app, zoom.
*Tools for optimization like Helium 10, Sonar, etc…
*Product research Jungle scout.

How much would you guide and train the virtual assistant and how much would be expected from our end?

Each account has its own methods of customer services or some other sections as per their store catalog to understand the products. But for amazon or other channels management of the store, listings optimization, ads, handing returns, orders, seller support, customer support, Follow-up cases, FBA Warehouse damage, lost, Shipment discrepancy, our guys are fully hand over on this sections you do not need to train them on these sections.

Do you help with the suspending accounts ?

Yes, we do help with the accounts suspension plan of action especially for account suspensions due to ODR, product condition issues, late shipments.

If you have any specific question get in touch with us!

Client’s love

Love from Clients

“ I love AMZ-DOC Team.This is a group of professional, hard working, caring and organized young people. Doubling our eCommerce business every year. Look forward to a long term cooperation! ”

“ It’s difficult to express my gratitude in words. I shouldn’t have waited for things to become difficult before reaching out to AMZ-DOC first addressed my mindset and mentality. Also: Because of our efforts we have started rapidly expanding internationally. We currently sell in; EU, UAE Japan, Australia, and North America. I could never have managed this by myself. Audit my operations: pointing out inefficiencies. AMZ-DOC didn’t just help my business, AMZ-DOC helped me as a person (undoubtedly this helped my business), but that means the world to me. Thanks AMZ-DOC! ”

“ AMZ-DOC team is excellent to work with. I have partnered with them for several project for Amazon Seller Central, Amazon Vendor Central, Walmart Seller Center and Ebay. These guys do quality work for a great price. I plan to always reach out to AMZ-DOC for future projects-- I would highly recommend them to any E-Commerce Directory. ”

“ Even words can not describe how much they helped me. I am REALLY happy that I found this Team, very passionate and professional at its work. Also,AMZ-DOC Team is a team of experts that you can 100% trust and I say this from experience and what I have seen. I highly recommend this team of Amazon Experts. ”

“ I used the help of more than one Amazon experts, but all of them disappointed me. When I met AMZ-DOC Team, I had some doubt about their expertise! I gave them all the PPC responsibilities, and I was really surprised by their performance. It did not take long to get the following results: - My sales increased by 400% "far beyond my expectations" - My Acos dropped from more than 120% to less than %50 - Efficient and fast communications included very important suggestions on improving listings, which made big difference creating more sales. I highly recommend AMZ-DOC to anyone looks for taking his/her company to the next level on Amazon. Thank so much and looking for our next cooperation. ”

GENERAL QUESTION

If you have any specific question get in touch with us!

Client’s love

Love from Clients

Linda Li

Ely

Dustin

American JS.

Alphakareed